Capital One Customer Service Representative interview questions

Online application submission followed by mock call center assessment. Got an email for a phone interview invitation. Day came and no one called. Waited about 20 minutes and still nothing. Couple of days later, got a rejection email stating that they are no longer hiring for the position due to business needs. That was odd considering they re-posted the position on Indeed and their website. I think they only want to hire people that don't really have a future. It saves their Talent Acquisition department the trouble from turn over rates.