Interview process was fairly detailed. First meeting was with the director, for the region. Second interview was with immediate supervising manager. Both interviews were well conducted, and I felt well received. Atmosphere in the office was very professional and the receiving staff was courteous. Each interview was about 35 minutes long. The questions in both interviews were very standard. I had to explain difficult situations and how I resolved them, my knowledge of computer systems and my proficiency with certain programs. After the job was offered, I was put through a rigorous background check, including criminal, financial, consumer.