Apply online- a few questions on your customer service skills
telephone interview
Face to face interview
It was quite easy and laid back. The managers were down to earth. This was a new store opening so they wanted to pick a great team. I was taken to the shop floor to demonstrate my customer service skills. My interviewer observed from a distance for approximately 5 minutes.
The overall experience was great and relaxing. However, I do not think every Argos interview process is like this.
Interview questions [1]
Question 1
How would you deal with a difficult customer?
Tell me a time you gave excellent customer service
I applied online. The process took 4 days. I interviewed at Argos (Rayleigh, England) in Sep 2018
Interview
I completed an application of which the next day I received a call confirming my interest and asked one question before being accepted to be in the team build. The team build was fun, and enjoyable while before we were put in a room waiting for people and I’ve sort of just tried to create a conversation. So it felt easier for me. However some conclusion between myself and another applicant as I was interrupted and ending up not speaking. Overall it felt positive.
I applied online. The process took 3 weeks. I interviewed at Argos in Aug 2018
Interview
Applied online, had a phone call 2 weeks later inviting me into the store. Interview was just with the manager. Asked a few questions, looked at my cv. Manager said he would call within the next week. Had a call didn’t get the job down to other candidates with more experience.
Interview questions [3]
Question 1
When was the last time you provided excellent customer service?