Apple At-Home-Advisor interview questions

I applied online. I interviewed at Home Interviewing process took several months First was a 5 minute phone call after submitting application online asking what is apple about and what I thought the job is about The next was an hour long interview over Skype or Facetime with personal questions along with troubleshooting skills and roleplaying a call

I applied online, received a call within a week. As an individual who's worked as a Tour Leader positions since my graduation I'd been checked whether I was serious on my application or not. I'd been told that My English level was sufficient for the position. But I think because of my completely different background interviewer thought I'm not suitable for the position