I typically use this question to my advantage by asking what they think the organization can improve upon and what they look for in an employee. She said she wanted someone who can handle drama working with so many women. I told her that I was very happy to hear this because communication is one of the most important values to me. Being an effective employee and leader requires being able to address others well and deal with conflict in an appropriate manner. I brought up how helpful having taken an interpersonal communications class and a conflict management class had been to me.